Avolta

SharePoint · Enterprise · Internal product

Redesign of an internal enterprise platform aimed at simplifying complex workflows and improving adoption across corporate teams.

Due to confidentiality, visuals cannot be shared. This case focuses on product thinking, process and key design decisions.

Context

Avolta is a global company with distributed corporate teams relying on internal digital tools for daily operations and collaboration. The platform was built on SharePoint and had grown organically over time, resulting in fragmented experiences and inefficient workflows.

The goal of the project was to transform the platform into a more coherent and scalable internal product.

The problem

  • Fragmented information architecture and unclear navigation
  • Low adoption and engagement across teams
  • Inconsistent UI patterns and components
  • High cognitive load when performing everyday tasks

My role

I worked as Product Designer, collaborating with stakeholders, product owners and developers to understand user needs and redesign the platform.

  • Stakeholder interviews and user research
  • Problem framing and requirements definition
  • Information architecture and user flows
  • Wireframes, UI design and design system alignment

Process

The project started with problem framing: understanding business objectives, technical constraints and user pain points through interviews and analysis.

I mapped key user journeys, restructured the navigation and defined a modular layout system. Solutions were explored through wireframes and prototypes, followed by iterative feedback sessions with stakeholders and end users.

Key product decisions

  • Simplified navigation to support core user journeys
  • Standardised components to ensure consistency and scalability
  • Clear content prioritisation based on user goals
  • Improved accessibility and readability for daily usage

Outcome

The redesigned platform resulted in a clearer and more intuitive internal product, reducing friction in everyday workflows and increasing overall adoption across teams and stakeholders.

The new structure also enabled the company to scale the platform over time, making future features easier to integrate and maintain.

Have a complex product?

Let’s work together

I'm currently open to new opportunities and collaborations.

Get in touch